Relationship Manager | Diamond | Mumbai

Roles & Responsibilities:
• Build and maintain strong, long-term relationships with existing and new diamond brokers & Clients.
• Share up-to-date product lists, pricing information, promotional offers, and support materials with broker partners & Clients.
• Act as the first point of contact for brokers regarding product inquiries, pricing concerns, delivery issues, or commission-related matters.
• Collect broker feedback and insights to share with internal departments         for continuous improvement.
• Provide product training and sales enablement sessions to brokers to boost their effectiveness.
• Continuously expand the broker network across designated territories or categories.
• Track broker performance and identify high-potential partnerships for strategic focus.
Skills:
• Strong understanding of local and/or international broker networks in the diamond industry specifically for Mumbai diamond market.
• Excellent interpersonal, communication, and relationship management skills.
• Ability to resolve conflicts and negotiate effectively.
• Self-motivated, target-driven, and adaptable to a dynamic sales environment.
• Basic knowledge of excel, word and power point are must.
Qualification:
• Graduate in any discipline or equivalent qualification preferred.
• Experience: Minimum 5-8 years of experience in the diamond brokerage ecosystem.
• Preferred Industry: Experience in Diamond Industry.

Broker Network, Client Handling, Product Sharing, Diamond Sales, Excel, PPT, Communication Qualification: Any Gradudate