Team Leader-ID Correction

Oversee the day-to-day operations of the ID Correction Department, ensuring efficient workflow and adherence to established procedures.
Manage a team responsible for verifying government documents and correcting ID discrepancies.
Provide guidance and support to team members, including training, coaching, and performance feedback.
Maintain regular communication with direct sellers via email, providing support, guidance, and updates as needed to resolve issues and ensure accuracy in ID correction processes.
Maintain strict confidentiality of sensitive information and ensure compliance with company policies and government regulations.
Generate reports and analyze data related to ID correction activities, identifying areas for improvement and implementing necessary changes.
Collaborate with other departments to streamline processes and enhance efficiency in ID correction operations.
Monitor team performance and productivity, taking proactive measures to address any issues or challenges that may arise.

Good Communications, KYC, MS Excel etc Qualification: Any Graduate